5 security tips that every MSP should share with clients | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. 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Small businesses are the prime target for hackers because they have the least resources, and least awareness for the need for security. About 50% of all cyber-attacks target small businesses specifically because they are deemed as “soft” targets. Whether you land a new client or not, it is important for us as managed service providers to stress the importance of security by sharing tips on how to protect a business – no matter the industry. #### **Get protection** (Security) Many small businesses don’t have a dedicated IT person or department to handle the technology aspects of the business. The best advice is to find [an affordable cyber security service](https://exchangedefender.com/advanced-email-security) that can provide protection against cyber threats such as phishing emails, viruses, and malware. Getting an enterprise-grade security suite will combat identity theft by blocking phishing and spoofing, by adding authenticity to your mail messages, and by eliminating worthless traffic from your inbox. A great email protection should be compatible with all major email service providers – including Office 365, on-premise Exchange, and G-Suite for Business. A managed service provider can provide a multi-layer approach to provide the strongest defense to protect your business. #### **Think before you click** (phishing) In 2020, the FBI named [Phishing](https://exchangedefender.com/phishing) as the most common type of cybercrime to affect businesses, doubling from the years before. It is not that your employees are haphazardly clicking things in their email. (Although this happens occasionally too!) They are being duped by cleverly made emails presumably sent by reputable companies that we normally trust. What is important to note here is the trust factor – users become victim to phishing scams by emails that appear to be coming from amazon, google pay, and even Microsoft. To combat Phishing, you’ll want to get Phishing protection – it is normally included in any enterprise-grade email security suite, like [ExchangeDefender PRO](https://exchangedefender.com/advanced-email-security). #### **Change your passwords** (frequently) You have heard this a million times, we know – but it is extremely important. We tend to use the same 4 or 5 passwords over and over for our login credentials. These weak passwords can have serious consequences for a small business, and is normally a precursor for a data breach. The solution for this is simple, [a password manager](https://exchangedefender.com/password-vault). A password manager is a secure, encrypted app that keeps tracks of your passwords for different websites so that you don’t have to remember them on the spot. A password management solution would allow you to create super strong passwords that are longer than eight characters, making them harder to guess, and even harder to hack. #### **Get encryption** (keep your data secure) As a [corporate encryption](https://exchangedefender.com/corporate-email-encryption) provider, we fully understand that business have a hard time understanding the dire importance of securing their data. The way we pitch it is: would you still have a business if all of your company and client’s information got exposed to the public? We’re talking financial information, health information, business strategies. In most cases, our clients say ‘absolutely not!’. The main reason why businesses don’t use encryption is because they think it would be too hard to actually use, and to implement. The good news is that - this is simply not true! Protect your organization, and protect your customers, [get encryption](https://exchangedefender.com/corporate-email-encryption) today. #### **Backup your data** (emails, files, documents etc.) Recent surveys revealed that 51% of businesses questioned had no disaster recovery plan whatsoever to combat the coronavirus. Do you have a backup plan? It is crucial that you Save, and store your data somewhere safe. Most companies without a business continuity plan who suffer a major data disaster go out of business within twelve months. All of your communications, your company emails – should be stored in a long-term, tamper-proof storage for compliance and backup reasons. Company files and word documents should be stored in the cloud, with unlimited storage and 24/7 secure access. You’ll want to sign up for a file sharing software for business that is affordable, and easy to use – we recommend [Web File Server.](https://exchangedefender.com/web-file-server) [ Previous post 5 reasons why MSPs use our support software Wrkoo June 24, 2021 ](https://www-preview.exchangedefender.com/blog/2021/06/5-reasons-why-msps-use-our-support-software-wrkoo) [ Next post Law firms big target for hackers, but why? July 14, 2021 ](https://www-preview.exchangedefender.com/blog/2021/07/law-firms-big-target-for-hackers-but-why) Related Posts ------------- [ 1 May ](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live)### [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) [Read more: ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/12/christmas-1.jpg) 25 Dec ](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas)### [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) [Read more: Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/11/Website-Screenshots-2025-4.jpg) 4 Nov ](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business)### [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) [Read more: Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) Search the blog Search Recent Posts ------------ - [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) - [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) - [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) - [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) - [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) Categories ---------- - [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21) - [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13) - [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8) - [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) (349) - [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) (590) - [Hosted Services](https://www-preview.exchangedefender.com/blog?category=hosted-services) (86) - [Industry News](https://www-preview.exchangedefender.com/blog?category=industrynews) (29) - [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18) - [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5) - [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44) - [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54) - [Security](https://www-preview.exchangedefender.com/blog?category=security) (65) - [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22) - [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5) - [Support](https://www-preview.exchangedefender.com/blog?category=support) (45) - [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44) Solutions --------- - [Stop Spam & Malware](/email-security) - [Hands-Free Email Backup](/livearchive-backup) - [Instant Email Recovery](/inbox) - [Send Private Emails](/corporate-email-encryption) - [Train Against Email Threats](/spearphishing) - [Share Files Safely](/web-file-server) Company ------- - [About ExchangeDefender](/about-us) - [Compliance & Legal](/our-compliance) - [Become a Partner](/partners) - [Support Portal Login](https://support.exchangedefender.com/) - [Microsoft 365 Email Management](/managed-email-operations) - [AI Advisory Service](/management-ai) ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800 United Kingdom: 0800 8620149 Australia: +61 0390010641 Fax: +1 (954) 839-8737 [ ](https://www.facebook.com/ExchangeDefender) [ ](https://www.twitter.com/XD_Defender) [ ](https://www.linkedin.com/company/exchangdefender) [ ](/blog) © 2026 Own Web Now Corp - All rights reserved </> with ❤️ in Orlando [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) We're Here to Help 👋 -------------------- Tired of AI 🤖 and hold music? 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