Automated ExchangeDefender Provisioning | ExchangeDefender                [ Skip to content ](#main)  [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/)   Email Security     ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO

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   July 3, 2019 · [General](https://www-preview.exchangedefender.com/blog?category=uncategorized)

Automated ExchangeDefender Provisioning
=======================================

Keeping up with ExchangeDefender subscriptions used to be relatively easy back in the day when everyone had their own server.. and while we still proudly support XDSync, the new usage scenarios and new platforms are making user management a chore for IT people and those in charge of reconciling billing alike.

### Starting with July 2019, ExchangeDefender will automate the provisioning, billing, and enrollment of new users automatically.

*How will it work?* How ExchangeDefender will be monitoring outbound flow of mail from the organizations that are protected by ExchangeDefender. Whenever we encounter a new email address sending email, we will check the existing users table and if we find someone new we'll start the enrollment process. It will work as follows:

(1) ExchangeDefender finds a new email address on a protected domain.

(2) ExchangeDefender creates a new account and provisions default domain security policy.

(3) ExchangeDefeneder sends the user a welcome email with an enrollment link.

(4) ExchangeDefender sends the domain administrator and CIO (or service provider) a notification.

**That's it, we're keeping it that simple**. And since you never get billed for ExchangeDefender accounts added in the middle of the month you can always correct any mistakes and lock down mailboxes that get created as a result of a security breach for example.

FAQ
---

**Q: Will the bill for the new user be prorated?** A: We never bill during the partial month, so if you sign up a new user on the 14th, they will not be billed for the service for the part of the month.

**Q: Will this automatically categorize printers, devices, etc?** A: Printers and smart devices are free if they are setup as an **[IoT device](https://www.exchangedefender.com/blog/2018/05/exchangedefender-iot-relay-accounts/)**.

**Q: What if this is just an alias on someone else's account?** A: In ExchangeDefender, inbound aliases are free (terminated employees email addresses, vanity accounts, department or distribution groups, etc) as long as they are associated with another users account. If for some reason they both receive AND send mail, those accounts under our licensing model are indistinguishable from users and must be billed as such.

**Q: Will I have the chance to review the new additions?** A: Yes, you will get an email from **** when the account is added and remember, you will not be billed for it until the 1st of the month. So long as you delete the account more than 72 hours before the end of the month, it will not be billed.

**Q: What will the user experience be like?** A: Identical to the way it is now. They will receive the same welcome email they would get if you manually added them at **[https://admin.exchangedefender.com](https://admin.exchangedefender.com)**

**Q: So which address should they email to start the enrollment?** A: Any address you wish.

**Q: How about automatically deleting accounts that aren't being used?** A: We are working on it. As we're dealing with folks email (and compliance, encryption, archiving, contacts) automatic deletion is never a good idea but we realize that billing and account management is a pain. The way we're currently designing it is with the expectation that the domain owner will set an inactive date in the portal. Any user that hasn't sent email in the quarter or in a year (depending on policy) will automatically be removed from the active roster and you'll be able to nuke them all through a review process.

  [  Previous post New look for ExchangeDefender SPAM Release &amp; Re-directions June 25, 2019  ](https://www-preview.exchangedefender.com/blog/2019/06/new-look-for-exchangedefender-spam-release-re-directions) [  Next post Phishing Firewall: Should I click on that link? July 8, 2019  ](https://www-preview.exchangedefender.com/blog/2019/07/phishing-firewall-should-i-click-on-that-link)  Related Posts
-------------

  [   1 May  ](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live)###  [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) 

 [Read more: ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) 

   [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2026/04/xd10.png)  2 Apr  ](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)###  [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) 

 [Read more: Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) 

   [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/12/christmas-1.jpg)  25 Dec  ](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas)###  [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) 

 [Read more: Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) 

   Search the blog   Search     Recent Posts
------------

- [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live)
- [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)
- [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas)
- [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business)
- [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them)

Categories
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- [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21)
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- [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8)
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- [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18)
- [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5)
- [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44)
- [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54)
- [Security](https://www-preview.exchangedefender.com/blog?category=security) (65)
- [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22)
- [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5)
- [Support](https://www-preview.exchangedefender.com/blog?category=support) (45)
- [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44)

  Solutions
---------

- [Stop Spam &amp; Malware](/email-security)
- [Hands-Free Email Backup](/livearchive-backup)
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- [Share Files Safely](/web-file-server)

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-------

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