Network Upgrades at ExchangeDefender | ExchangeDefender              [ Skip to content ](#main)  [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/)   Email Security     ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO

Enterprise-grade email security made simple for every business.

 [Sign Up](/sign-up) [Live Demo](/demo) 

 [Email Security

Stops spam, malware &amp; phishing in real time.

 ](/email-security) [Encryption

Secure your emails, attachments &amp; sensitive data.

 ](/corporate-email-encryption) [Web File Sharing

Easy, safe cloud file sharing with access control.

 ](/web-file-server) [Live Archive

Locked-in email backup &amp; continuity during outages.

 ](/livearchive-backup) [Emergency Inbox

Keep email flowing without interruption if your provider fails.

 ](/inbox) [Spearphish

Train your team with phishing simulations &amp; risk tracking.

 ](/spearphishing) 

  Managed Email    ### Enterprise-Grade Managed Email

Reliable, secure, and fully managed email operations for modern organizations.

 ![ExchangeDefender](/assets/images/managed_email_menu.png) 

 [Microsoft365/Google Email Management

Expert management and security for Microsoft 365 and Google Workspace email.

 ](/managed-email-operations) [AI Advisory

Secure, practical AI consulting &amp; implementation for SMBs.

 ](/management-ai) 

  Company    ### ExchangeDefender: 29+ Years of Trust

We are a cybersecurity company focused on business email protection, with 29+ years of experience keeping organizations secure, connected, and resilient.

 ![ExchangeDefender](/assets/images/careers_1.png) 

 [ About Us

Learn our purpose, values, and the mission behind every decision.

 ](/about-us) [ Blog

News, product updates and email security insights.

 ](/blog) [ Capabilities

Discover the tech and expertise that keep your email secure around the clock

 ](/capabilities) [ Careers

Be part of a team using modern tech to solve real threats and ship great work.

 ](/careers) 

 [Partners](/partners) [Docs](/docs) [Contact Us](/contact)  Talk to a Human 

  Open menu     

 Menu
----

   Email Security     [Email Security](/email-security) [Encryption](/corporate-email-encryption) [Web File Sharing](/web-file-server) [Live Archive](/livearchive-backup) [Inbox](/inbox) [Spearphish](/spearphishing) 

    Managed Email     [Microsoft365/Google Email Management](/managed-email-operations) [AI Advisory](/management-ai) 

    Company     [About Us](/about-us) [Blog](/blog) [Capabilities](/capabilities) [Careers](/careers) 

  [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human 

   April 5, 2019 · [General](https://www-preview.exchangedefender.com/blog?category=uncategorized)

Network Upgrades at ExchangeDefender
====================================

Many IT professionals have gone through a lifecycle infrastructure upgrade – the all important cycle of improving the infrastructure as the vendors push down new features with ever increasing resource demands. We’ve been doing that since 1997. One thing that has changed in the past 20 years is the scope and magnitude of both attacks and the network demands to manage them all. We’ve done an excellent job keeping up with them all, with our last major outage (that lasted nearly 4 hours) back in 2011. We learned a lot that day – and rolled it up into our products and services that many of our partners have experienced. These days, with the cloud services, *the game is completely different*.

![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2019/04/Copy-of-Copy-of-Copy-of-Copy-of-Copy-of-Copy-of-Webinar-banner-2619-1.png)

**I hope you have a moment to join our [WEBINAR](https://attendee.gotowebinar.com/register/5700720797827651073) next Thursday, April 11th, at noon**
----------------------------------------------------------------------------------------------------------------------------------------------------

### **Register here: [https://attendee.gotowebinar.com/register/5700720797827651073 ](https://attendee.gotowebinar.com/register/5700720797827651073)**

*It won’t be the usual rah-rah new features new stuff show*. I will speak candidly about how we’ve managed to overcome and triumph in the “Cyber” security game and how we’re still always one step behind whatever 0-day attack vector comes down. I’ll be discussing (somewhat intimate) details about the performance issues, DNS issues, DC issues, subscription issues, 3rd party IP issues, and how all of these have become both an IT management issue and customer service nightmare. *I truly hope you join us*. I know your time is valuable and schedules get tight so if you can’t make it, the recording will be posted in our portal as usual.

**What we learned last week** – for the millionth time – is that communication in cases of issues is paramount. **When things appear to go down, people panic**. They require not just information but reassurance, confidence, and a plan required to address issues. For smaller companies, that’s a matter of just falling back to a cell phone – for larger ones (if it’s not already you, it definitely is something to consider for your clients) that is simply not an option and the volume of activity will easily and quickly overwhelm you. I used to see it every day – when issues come up for our partners, their clients call us.

We’ve made an overwhelming investment – not just in technology and features but manpower – that has fueled our growth for the last few years. I want to share, personally, exactly how we operate and how we’ve been able to both prioritize and execute some of the more impressive infrastructure enhancements and how they are going to be here to serve you for years when something happens.

And then I hope to offer you the same – as a token of our appreciation for your business and your loyalty through the years. Pretty excited, I hope you can join us.

Sincerely, **Vlad Mazek**CEO ExchangeDefender

  [  Previous post ATTN Partners: Currently Experiencing DDoS Attack (3/25/19) March 25, 2019  ](https://www-preview.exchangedefender.com/blog/2019/03/attn-partners-currently-experiencing-ddos-attack-3-25-19) [  Next post Anything down? We're improving our NOC and communications! April 16, 2019  ](https://www-preview.exchangedefender.com/blog/2019/04/anything-down-were-improving-our-noc-and-communications)  Related Posts
-------------

  [   1 May  ](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live)###  [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) 

 [Read more: ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) 

   [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2026/04/xd10.png)  2 Apr  ](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)###  [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) 

 [Read more: Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) 

   [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/12/christmas-1.jpg)  25 Dec  ](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas)###  [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) 

 [Read more: Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) 

   Search the blog   Search     Recent Posts
------------

- [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live)
- [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)
- [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas)
- [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business)
- [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them)

Categories
----------

- [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21)
- [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13)
- [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8)
- [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) (349)
- [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) (590)
- [Hosted Services](https://www-preview.exchangedefender.com/blog?category=hosted-services) (86)
- [Industry News](https://www-preview.exchangedefender.com/blog?category=industrynews) (29)
- [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18)
- [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5)
- [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44)
- [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54)
- [Security](https://www-preview.exchangedefender.com/blog?category=security) (65)
- [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22)
- [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5)
- [Support](https://www-preview.exchangedefender.com/blog?category=support) (45)
- [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44)

  Solutions
---------

- [Stop Spam &amp; Malware](/email-security)
- [Hands-Free Email Backup](/livearchive-backup)
- [Instant Email Recovery](/inbox)
- [Send Private Emails](/corporate-email-encryption)
- [Train Against Email Threats](/spearphishing)
- [Share Files Safely](/web-file-server)

Company
-------

- [About ExchangeDefender](/about-us)
- [Compliance &amp; Legal](/our-compliance)
- [Become a Partner](/partners)
- [Support Portal Login](https://support.exchangedefender.com/)
- [Microsoft 365 Email Management](/managed-email-operations)
- [AI Advisory Service](/management-ai)

 ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800

United Kingdom: 0800 8620149

Australia: +61 0390010641

Fax: +1 (954) 839-8737

 [    ](https://www.facebook.com/ExchangeDefender) [    ](https://www.twitter.com/XD_Defender) [    ](https://www.linkedin.com/company/exchangdefender) [    ](/blog) 

© 2026 Own Web Now Corp - All rights reserved

 &lt;/&gt; with ❤️ in Orlando

 [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) 

 We're Here to Help 👋
--------------------

Tired of AI 🤖 and hold music? Request a call or text (sms/telco charges may apply) and someone with a brain and a pulse will get in touch with you promptly.

  Close modal     

      Website   

  Name      Email Address      Company      Phone     

  Preferred Contact Method   Text me    Call me  

   Call Date    Call Time    Time Zone  Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney   

  Request Human Contact Submitting...  

  Close 

 Start Your Free Year
--------------------

Enter your details and we will set up your free year of email protection.

  Close modal     

       Website   

  Full Name      Email     

  Continue Submitting...  

  Close 

 Try ExchangeDefender for Free 💰
-------------------------------

We look forward to helping you secure your email. We offer a free 30-day no-risk trial, just fill out the form below and one of our onboarding techs will get you started. If you'd just like to take a look at the demo, click here for a [live demo site](/demo).

  Close modal     

      Website   

  Name      Email Address      Company      Phone     

  Preferred Contact Method   Text me    Call me  

   Call Date    Call Time    Time Zone  Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney   

  💰 Get your free month Submitting...   🏃 Explore a Live Demo Submitting...  

  Close 

 Train Your Team Before the Hackers Do 👋
---------------------------------------

ExchangeDefender Spearphish is our new phishing simulation and training tool, designed to help your team spot scams before they click. Want to be first in line? Request early access or get a personal demo — just drop your name and email below.

  Close modal     

       Website   

  Name      Email Address      Company      Phone     

  Preferred Contact Method   Text me    Call me  

   Call Date    Call Time    Time Zone  Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney   

  Request Early Access Submitting...  

  Close
