New Feature: Encryption Enrollment Account Reset | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. 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We may sound like a broken record when it comes to encryption but it is one of our more popular products and today we’re happy to announce another quick feature that is coming. ### October 1st: You can now reset your recipients accounts (PIN+Password) in Corporate Encryption. ExchangeDefender [Corporate Encryption](http://www.exchangedefender.com/blog/2018/09/exchangedefender-corporate-encryption-new-features/) has an alternate \[ENCRYPT\] flag that can allow the users to encrypt messages on demand and require the recipient to enroll in the ExchangeDefender[ Corporate Encryption](https://www.exchangedefender.com/blog/2018/09/exchangedefender-corporate-encryption-new-features/) in order to access the message. Enrollment process is quick and simple and requires the recipient to provide their name and phone number along with a selection of a password and a 4 digit PIN. This additional security step is put in place to eliminate man in the middle attacks where a hacker may have compromised the firewall, disgruntled employee is trying to spy on inbound mail, or a variety of other threatening issues. It is the ultimate layer of protection because PIN is only known to the user. [![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2018/09/image-5-5-1024x641.png)](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2018/09/image-5-5.png) If you support ExchangeDefender [Corporate Encryption](https://www.exchangedefender.com/encryption), you’re going to like this feature a lot because you’ve likely had to deal with the inevitable case of a recipient forgetting both their password and their PIN. Since we have no way to verify the users identity, we’ve always processed reset requests manually. Now, this process is automated. **Just go to admin.exchangedefender.com and login as the domain administrator.** If you subscribe to [Corporate Encryption](https://www.exchangedefender.com/encryption) you will see it under the Configuration menu. Simply type in the recipients email address and their account at ExchangeDefender will be reset allowing them to enroll again. As a security precaution, they will not be able to see emails sent to them prior to the enrollment period – only new messages after they have created their account. On the backend, there are additional checks in order to make sure that this is actually a user that receives email from your domain, etc, etc so we don’t open the door to a malicious ExchangeDefender client attempting to reset accounts of unknown contacts. Obviously there is far more going on in the background that we cannot disclose in a blog post but if you’re interested in the technology, we have patents pending on several of these and would be happy to discuss privately. There you have it, **October 1st**. Another cool feature that will save a lot of time for our users while keeping everyone just a little bit safer. We’re adding more features all over the place so please stay tuned to our blog and our Facebook page. [ Previous post ExchangeDefender Encryption Positioning September 20, 2018 ](https://www-preview.exchangedefender.com/blog/2018/09/exchangedefender-encryption-positioning) [ Next post ExchangeDefender Introduces Friendly Display Names September 27, 2018 ](https://www-preview.exchangedefender.com/blog/2018/09/exchangedefender-introduces-friendly-display-names) Related Posts ------------- [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2026/04/xd10.png) 2 Apr ](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)### [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) [Read more: Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/10/what-is-a-watering-hole.png) 22 Oct ](https://www-preview.exchangedefender.com/blog/2025/10/what-is-a-watering-hole-attack-and-why-you-should-care)### [What Is a Watering Hole Attack (and Why You Should Care)](https://www-preview.exchangedefender.com/blog/2025/10/what-is-a-watering-hole-attack-and-why-you-should-care) [Read more: What Is a Watering Hole Attack (and Why You Should Care)](https://www-preview.exchangedefender.com/blog/2025/10/what-is-a-watering-hole-attack-and-why-you-should-care) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Top-7-IT-Solutions-Every-Small-Business-Needs-in-2025.jpg) 30 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025)### [Top 7 IT Solutions Every Small Business Needs in 2025](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025) [Read more: Top 7 IT Solutions Every Small Business Needs in 2025](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025) Search the blog Search Recent Posts ------------ - 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