How do you make sense of a unified solution? | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. [Sign Up](/sign-up) [Live Demo](/demo) [Email Security Stops spam, malware & phishing in real time. ](/email-security) [Encryption Secure your emails, attachments & sensitive data. ](/corporate-email-encryption) [Web File Sharing Easy, safe cloud file sharing with access control. ](/web-file-server) [Live Archive Locked-in email backup & continuity during outages. ](/livearchive-backup) [Emergency Inbox Keep email flowing without interruption if your provider fails. ](/inbox) [Spearphish Train your team with phishing simulations & risk tracking. ](/spearphishing) Managed Email ### Enterprise-Grade Managed Email Reliable, secure, and fully managed email operations for modern organizations. ![ExchangeDefender](/assets/images/managed_email_menu.png) [Microsoft365/Google Email Management Expert management and security for Microsoft 365 and Google Workspace email. ](/managed-email-operations) [AI Advisory Secure, practical AI consulting & implementation for SMBs. ](/management-ai) Company ### ExchangeDefender: 29+ Years of Trust We are a cybersecurity company focused on business email protection, with 29+ years of experience keeping organizations secure, connected, and resilient. ![ExchangeDefender](/assets/images/careers_1.png) [ About Us Learn our purpose, values, and the mission behind every decision. ](/about-us) [ Blog News, product updates and email security insights. ](/blog) [ Capabilities Discover the tech and expertise that keep your email secure around the clock ](/capabilities) [ Careers Be part of a team using modern tech to solve real threats and ship great work. ](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human Open menu Menu ---- Email Security [Email Security](/email-security) [Encryption](/corporate-email-encryption) [Web File Sharing](/web-file-server) [Live Archive](/livearchive-backup) [Inbox](/inbox) [Spearphish](/spearphishing) Managed Email [Microsoft365/Google Email Management](/managed-email-operations) [AI Advisory](/management-ai) Company [About Us](/about-us) [Blog](/blog) [Capabilities](/capabilities) [Careers](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human August 21, 2013 · [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) How do you make sense of a unified solution? ============================================ [![krekent](http://www.exchangedefender.com/blog/images/ff0f5c5a7e7c_9613/krekent_thumb.jpg)](http://www.exchangedefender.com/blog/images/ff0f5c5a7e7c_9613/krekent.jpg)Many MSPs pride themselves on putting together their own custom stack for their customers because they like Company X for this product and company Y for that product. However, when you have multiple platforms interfacing with either other you’re leaving the door open for possible issues. Our recommended approach is a unified platform. The biggest problem with combining multiple vendors across an offering starts when these third party applications aren’t playing well with each other and you need help to resolve an issue. We’ve all been part of those conversations unfortunately, where you have one vendor refusing to work with another or they are just not putting forth the effort you’d like to see. This is more common place than we’d like to admit. The root cause isn’t that people don’t want to be helpful. The problem that arises that once your data leaves the first provider’s platform, they’re now looking at the great unknown. And that’s IF the other party wants to help, because there are times when you’ll engage a vendor on an issue and you’ll be stonewalled instantly once your question involves another provider. So what’s the proposed solution? **A unified platform that you can trust.** You already choose ExchangeDefender for arguably the most important piece of technology to your clients, their email. But we offer more. You can use our ActiveDirectory syncing software (XDSync) to maintain password synchronization between their desktop logins, their email, and the ExchangeDefender products. Upon first glance that doesn’t sound like much, that’s because folks forget we’re more than an anti-SPAM company. > Now you have a synchronized password for your clients: > > E-mail > > Desktop > > Cloud Storage > > SPAM Quarantine > > Web Sharing > > Business Continuity with Contact and Calendar Sync > > Compliance Archiving for eDiscovery and long term email storage > > Mobile Applications Those are the positives for your client. If that’s not enough consider this. Next time there’s something up with your client’s Compliance Archive or Business continuity routing, what happens? You call us, we will resolve it. We will resolve it quickly, efficiently and with as little hoop jumping as possible. What happens if your email goes down and you don’t know what to do? **You call us.** What happens when your clients are having a cloud storage issue? **You call us.** Offering our unified platform will simplify your client’s access to technology and your support process. If you have any problems with our services you can always call us. Not an overseas partner of a company we just acquired. We are always here, and more importantly, here for you for our entire platform. Does this sound good? It should, this is why your clients hire you: they want a single provider they can turn to that can make their IT problems disappear. When there is a problem they count on you and it’s easy to see why you need someone to count on as well. [ Previous post Building a Sales Case for Encryption August 20, 2013 ](https://www-preview.exchangedefender.com/blog/2013/08/building-a-sales-case-for-encryption) [ Next post Data Retention: Are Your Customer’s in Compliance? August 23, 2013 ](https://www-preview.exchangedefender.com/blog/2013/08/data-retention-are-your-customers-in-compliance) Related Posts ------------- [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/10/top-5-IT-solutions.jpg) 28 Oct ](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them)### [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) [Read more: Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Website-Active-Image-11.jpg) 11 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/what-happens-after-a-cyber-attack-the-real-cost-for-small-businesses)### [What Happens After a Cyber-Attack? The Real Cost for Small Businesses](https://www-preview.exchangedefender.com/blog/2025/09/what-happens-after-a-cyber-attack-the-real-cost-for-small-businesses) [Read more: What Happens After a Cyber-Attack? The Real Cost for Small Businesses](https://www-preview.exchangedefender.com/blog/2025/09/what-happens-after-a-cyber-attack-the-real-cost-for-small-businesses) [ 11 Apr ](https://www-preview.exchangedefender.com/blog/2025/04/how-to-report-phishing-emails-in-outlook-a-step-by-step-guide)### [How to Report Phishing Emails in Outlook: A Step-by-Step Guide](https://www-preview.exchangedefender.com/blog/2025/04/how-to-report-phishing-emails-in-outlook-a-step-by-step-guide) [Read more: How to Report Phishing Emails in Outlook: A Step-by-Step Guide](https://www-preview.exchangedefender.com/blog/2025/04/how-to-report-phishing-emails-in-outlook-a-step-by-step-guide) Search the blog Search Recent Posts ------------ - [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) - [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) - [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) - [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) - [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) Categories ---------- - [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21) - [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13) - [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8) - [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) (349) - [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) (590) - [Hosted Services](https://www-preview.exchangedefender.com/blog?category=hosted-services) (86) - [Industry News](https://www-preview.exchangedefender.com/blog?category=industrynews) (29) - [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18) - [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5) - [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44) - [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54) - [Security](https://www-preview.exchangedefender.com/blog?category=security) (65) - [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22) - [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5) - [Support](https://www-preview.exchangedefender.com/blog?category=support) (45) - [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44) Solutions --------- - [Stop Spam & Malware](/email-security) - [Hands-Free Email Backup](/livearchive-backup) - [Instant Email Recovery](/inbox) - [Send Private Emails](/corporate-email-encryption) - [Train Against Email Threats](/spearphishing) - [Share Files Safely](/web-file-server) Company ------- - [About ExchangeDefender](/about-us) - [Compliance & Legal](/our-compliance) - [Become a Partner](/partners) - [Support Portal Login](https://support.exchangedefender.com/) - [Microsoft 365 Email Management](/managed-email-operations) - [AI Advisory Service](/management-ai) ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800 United Kingdom: 0800 8620149 Australia: +61 0390010641 Fax: +1 (954) 839-8737 [ ](https://www.facebook.com/ExchangeDefender) [ ](https://www.twitter.com/XD_Defender) [ ](https://www.linkedin.com/company/exchangdefender) [ ](/blog) © 2026 Own Web Now Corp - All rights reserved </> with ❤️ in Orlando [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) We're Here to Help 👋 -------------------- Tired of AI 🤖 and hold music? 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