Competing with Office 365 | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. [Sign Up](/sign-up) [Live Demo](/demo) [Email Security Stops spam, malware & phishing in real time. ](/email-security) [Encryption Secure your emails, attachments & sensitive data. ](/corporate-email-encryption) [Web File Sharing Easy, safe cloud file sharing with access control. ](/web-file-server) [Live Archive Locked-in email backup & continuity during outages. ](/livearchive-backup) [Emergency Inbox Keep email flowing without interruption if your provider fails. ](/inbox) [Spearphish Train your team with phishing simulations & risk tracking. ](/spearphishing) Managed Email ### Enterprise-Grade Managed Email Reliable, secure, and fully managed email operations for modern organizations. ![ExchangeDefender](/assets/images/managed_email_menu.png) [Microsoft365/Google Email Management Expert management and security for Microsoft 365 and Google Workspace email. ](/managed-email-operations) [AI Advisory Secure, practical AI consulting & implementation for SMBs. ](/management-ai) Company ### ExchangeDefender: 29+ Years of Trust We are a cybersecurity company focused on business email protection, with 29+ years of experience keeping organizations secure, connected, and resilient. ![ExchangeDefender](/assets/images/careers_1.png) [ About Us Learn our purpose, values, and the mission behind every decision. ](/about-us) [ Blog News, product updates and email security insights. ](/blog) [ Capabilities Discover the tech and expertise that keep your email secure around the clock ](/capabilities) [ Careers Be part of a team using modern tech to solve real threats and ship great work. ](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human Open menu Menu ---- Email Security [Email Security](/email-security) [Encryption](/corporate-email-encryption) [Web File Sharing](/web-file-server) [Live Archive](/livearchive-backup) [Inbox](/inbox) [Spearphish](/spearphishing) Managed Email [Microsoft365/Google Email Management](/managed-email-operations) [AI Advisory](/management-ai) Company [About Us](/about-us) [Blog](/blog) [Capabilities](/capabilities) [Careers](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human July 23, 2013 · [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) Competing with Office 365 ========================= [![cloudcrash](http://www.exchangedefender.com/blog/images/Competing-with-Office-365_1064A/cloudcrash_thumb.gif)](http://www.exchangedefender.com/blog/images/Competing-with-Office-365_1064A/cloudcrash.gif)Almost on a daily basis I get the question: *how do you compare to Office 365?* Microsoft’s $6.00 offering is making it hard for a lot of MSP’s to compete, or provide something other than 365, but that shouldn’t be the way it works. As always we are here to help, so I have compiled a list of top three selling points for why ExchangeDefender is the best choice. Use these and you will close the sale with ExchangeDefender, not Office 365. ***White Label:*** Everything we do is completely white label, you can brand ExchangeDefender and make it your own. For branding in the admin panel simply login using your SP credentials, click on the configuration tab, then branding. You can brand the portal with your logo, tagline, and even your customized name for the product. In addition to all of our services being white label, we also offer free brandable marketing collateral. For free collateral just visit [http://www.exchangedefender.com/marketing\_xd.php](http://www.exchangedefender.com/marketing_xd.php) and click on the product you wish to brand. Just click on the download button and you can add your logo, your colors and anything you wish to make this truly a part of your overall solution. > **Remember:** Your client or prospect is talking to you for a reason – your products and solutions need to reflect your key advantages, not someone elses. After all, if you are just going to resell the same solution anyone can buy at any time then why should anyone do business with you or consider your expertise? ***24/7 Support through us*** Small businesses are always concerned about the cost. Many business owners are very price conscious and want to find the best bang for their buck. ***Microsoft charges your client on a per request basis, so each time they call in they’re charged a support fee.*** I think this is a very important factor to stress, because the end user goes with the notion that they will not experience any problems or it will be tiny enough they won’t have to pay an arm and a leg, or they think it will still be cheaper in the long run, but bad news for them, it won’t be. Depending on your business model, you either include so many hour of support, or you bill in additional blocks of time, this way the customer has more control and the rates are a lot less than what Microsoft would charge. The customer needs to know that in the long run they will end up paying out more to Microsoft for support than what they’re saving on the monthly fee. In addition to saving money on support, you will also save time. With Microsoft the client must call their support department directly which can create headaches and completely waste all of the end users time. As the servicing partner you can open a ticket with us or speak to our support staff directly, this leads to a quicker resolution time and a more satisfied customers. > Everyone goes into the cloud expecting the best case scenario. Truth is, all technology is susceptible to failure and the bottom line is that you have a plan for how to deal with things like outages, DDoS attacks and communicate effectively with your clients about their service. When you’re “just a reseller” you get none of the profit and all the blame. ***Personal Relationships*** At ExchangeDefender we make it our priority to build personal relationships with each and every one of our partners. We are always available, someone will be here to answer your questions. Speaking from the business side I know many of our partners and speak with them on a regular basis to make sure that everything is going smoothly and to offer any help that I can. As far as the support staff goes, they’re readily available through the portal 24/7 and by phone from 4 am EST to 7:30 pm EST. Over time you will become familiar with them the more you speak with them on the phone or deal with them directly in the portal. With Microsoft you are unable to have this personal relationship, every time you call you speak to someone different. Not to mention you’re lucky if your previous issue was documented or that the person you’re speaking to has the level of knowledge to resolve your issue. So the next time you’re in a situation where you’re against Office 365, just remember these key points and you’ll be able to close the sale with ExchangeDefender! > As the cloud solutions emerge and mature quickly it is important to know who you work with, know that you can count on them and expect them to work with you not against you. These are just the top 3 of our competitive advantages of why you should consider us, next week I will write about the top three reasons your client should chose your ExchangeDefender Hosted Exchange, Sharepoint and Lync offering instead of Microsoft. Anastasia Wiggins Partner Account Manager 877-546-0316 x739 [ Previous post Motivate Employees By Posting Performance Graphs July 22, 2013 ](https://www-preview.exchangedefender.com/blog/2013/07/motivate-employees-by-posting-performance-graphs) [ Next post Taming Your Email July 24, 2013 ](https://www-preview.exchangedefender.com/blog/2013/07/taming-your-email) Related Posts ------------- [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/10/top-5-IT-solutions.jpg) 28 Oct ](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them)### [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) [Read more: Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Website-Active-Image-11.jpg) 11 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/what-happens-after-a-cyber-attack-the-real-cost-for-small-businesses)### [What Happens After a Cyber-Attack? 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The Real Cost for Small Businesses](https://www-preview.exchangedefender.com/blog/2025/09/what-happens-after-a-cyber-attack-the-real-cost-for-small-businesses) [ 11 Apr ](https://www-preview.exchangedefender.com/blog/2025/04/how-to-report-phishing-emails-in-outlook-a-step-by-step-guide)### [How to Report Phishing Emails in Outlook: A Step-by-Step Guide](https://www-preview.exchangedefender.com/blog/2025/04/how-to-report-phishing-emails-in-outlook-a-step-by-step-guide) [Read more: How to Report Phishing Emails in Outlook: A Step-by-Step Guide](https://www-preview.exchangedefender.com/blog/2025/04/how-to-report-phishing-emails-in-outlook-a-step-by-step-guide) Search the blog Search Recent Posts ------------ - [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) - [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) - [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) - [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) - [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) Categories ---------- - [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21) - [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13) - [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8) - [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) (349) - [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) (590) - [Hosted Services](https://www-preview.exchangedefender.com/blog?category=hosted-services) (86) - [Industry News](https://www-preview.exchangedefender.com/blog?category=industrynews) (29) - [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18) - [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5) - [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44) - [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54) - [Security](https://www-preview.exchangedefender.com/blog?category=security) (65) - [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22) - [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5) - [Support](https://www-preview.exchangedefender.com/blog?category=support) (45) - [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44) Solutions --------- - [Stop Spam & Malware](/email-security) - [Hands-Free Email Backup](/livearchive-backup) - [Instant Email Recovery](/inbox) - [Send Private Emails](/corporate-email-encryption) - [Train Against Email Threats](/spearphishing) - [Share Files Safely](/web-file-server) Company ------- - [About ExchangeDefender](/about-us) - [Compliance & Legal](/our-compliance) - [Become a Partner](/partners) - [Support Portal Login](https://support.exchangedefender.com/) - [Microsoft 365 Email Management](/managed-email-operations) - [AI Advisory Service](/management-ai) ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800 United Kingdom: 0800 8620149 Australia: +61 0390010641 Fax: +1 (954) 839-8737 [ ](https://www.facebook.com/ExchangeDefender) [ ](https://www.twitter.com/XD_Defender) [ ](https://www.linkedin.com/company/exchangdefender) [ ](/blog) © 2026 Own Web Now Corp - All rights reserved </> with ❤️ in Orlando [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) We're Here to Help 👋 -------------------- Tired of AI 🤖 and hold music? 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