Shockey Monkey - Reporting | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. [Sign Up](/sign-up) [Live Demo](/demo) [Email Security Stops spam, malware & phishing in real time. ](/email-security) [Encryption Secure your emails, attachments & sensitive data. ](/corporate-email-encryption) [Web File Sharing Easy, safe cloud file sharing with access control. ](/web-file-server) [Live Archive Locked-in email backup & continuity during outages. ](/livearchive-backup) [Emergency Inbox Keep email flowing without interruption if your provider fails. ](/inbox) [Spearphish Train your team with phishing simulations & risk tracking. ](/spearphishing) Managed Email ### Enterprise-Grade Managed Email Reliable, secure, and fully managed email operations for modern organizations. ![ExchangeDefender](/assets/images/managed_email_menu.png) [Microsoft365/Google Email Management Expert management and security for Microsoft 365 and Google Workspace email. ](/managed-email-operations) [AI Advisory Secure, practical AI consulting & implementation for SMBs. ](/management-ai) Company ### ExchangeDefender: 29+ Years of Trust We are a cybersecurity company focused on business email protection, with 29+ years of experience keeping organizations secure, connected, and resilient. ![ExchangeDefender](/assets/images/careers_1.png) [ About Us Learn our purpose, values, and the mission behind every decision. ](/about-us) [ Blog News, product updates and email security insights. ](/blog) [ Capabilities Discover the tech and expertise that keep your email secure around the clock ](/capabilities) [ Careers Be part of a team using modern tech to solve real threats and ship great work. ](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human Open menu Menu ---- Email Security [Email Security](/email-security) [Encryption](/corporate-email-encryption) [Web File Sharing](/web-file-server) [Live Archive](/livearchive-backup) [Inbox](/inbox) [Spearphish](/spearphishing) Managed Email [Microsoft365/Google Email Management](/managed-email-operations) [AI Advisory](/management-ai) Company [About Us](/about-us) [Blog](/blog) [Capabilities](/capabilities) [Careers](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human May 8, 2013 · [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) Shockey Monkey - Reporting ========================== This week we have returned our development focus to [Shockey Monkey](http://shockeymonkey.com/) Reporting. You may remember from earlier last month we released our first revised report: > **Employee – Billable Ticket Summary** > > *This is a report that will generated the billable time across service tickets for an employee based on time entry against those tickets.* > > **[![clip_image002](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image002_thumb.jpg)](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image002.jpg)** > > Since then we have added several new reports to this engine and are very pleased with the results. We have also made sure that every single report is printable; we know this has always been a huge feature request. > > **Employee – Billable Time** > > *This report gives you a calculated total of billable ticket hours for a given employee.* > > **Clients – Active Summary** > > *This report gives you an overview of your clients and the last time a touch or invoice was created for them.* > > **Clients – Billable Time** > > *This report gives you an overview of your clients and billable time entered against their tickets.* > > **Internal – Inventory** > > *This report gives you an overview of the inventory currently listed within your portal.* > > Since this re-write of our report engine began several months back, we talked about *a **dynamic report engine***\*\*.\*\* This engine would allow you to customize and build a report of the current information inside of your portal. We have finished the first section: **Tickets** and have added it into the reporting engine. > > ***\*BETA\** – Report Templates** > > This section allows you to manage your report templates. You can add/edit a template or select the desired template and generated a new report, which will be saved for viewing at a later time. Clicking on the Last Generated date, will open the currently generated report. > > [![clip_image004](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image004_thumb.png)](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image004.png) > > ***\*BETA\** – New Report** > > This section is where you will create a new report template or edit and existing one. You will notice at the top of the page, you can enter information about the report template. Then below that section you assign filters and decide which columns should be visible in the generated report. > > [![clip_image006](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image006_thumb.png)](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image006.png) > > ***\*BETA\** – Generated Report** > > Upon viewing a generated report you will see something like this, depending on the columns you marked as visible and the report filters that were configured. As mentioned before, this report is printable along with every other report in this new system. Upon clicking the print button, it will open a new window with the printable information. > > [![clip_image002[4]](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image0024_thumb.jpg)](http://www.exchangedefender.com/blog/media/531535662108_BDA9/clip_image0024.jpg) Hank Newman VP, Development [ Previous post Five Ways to Build Your Brand While Giving Back May 7, 2013 ](https://www-preview.exchangedefender.com/blog/2013/05/five-ways-to-build-your-brand-while-giving-back) [ Next post Killing LiveArchive May 9, 2013 ](https://www-preview.exchangedefender.com/blog/2013/05/killing-livearchive) Related Posts ------------- [ 1 May ](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live)### [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) [Read more: ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/12/christmas-1.jpg) 25 Dec ](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas)### [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) [Read more: Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/11/Website-Screenshots-2025-4.jpg) 4 Nov ](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business)### [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) [Read more: Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) Search the blog Search Recent Posts ------------ - [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) - [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) - [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) - [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) - [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) Categories ---------- - [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21) - [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13) - [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8) - 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[Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44) Solutions --------- - [Stop Spam & Malware](/email-security) - [Hands-Free Email Backup](/livearchive-backup) - [Instant Email Recovery](/inbox) - [Send Private Emails](/corporate-email-encryption) - [Train Against Email Threats](/spearphishing) - [Share Files Safely](/web-file-server) Company ------- - [About ExchangeDefender](/about-us) - [Compliance & Legal](/our-compliance) - [Become a Partner](/partners) - [Support Portal Login](https://support.exchangedefender.com/) - [Microsoft 365 Email Management](/managed-email-operations) - [AI Advisory Service](/management-ai) ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800 United Kingdom: 0800 8620149 Australia: +61 0390010641 Fax: +1 (954) 839-8737 [ ](https://www.facebook.com/ExchangeDefender) [ ](https://www.twitter.com/XD_Defender) [ ](https://www.linkedin.com/company/exchangdefender) [ ](/blog) © 2026 Own Web Now Corp - All rights reserved </> with ❤️ in Orlando [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) We're Here to Help 👋 -------------------- Tired of AI 🤖 and hold music? 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