Introducing ExchangeDefender Unicorn | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. [Sign Up](/sign-up) [Live Demo](/demo) [Email Security Stops spam, malware & phishing in real time. ](/email-security) [Encryption Secure your emails, attachments & sensitive data. ](/corporate-email-encryption) [Web File Sharing Easy, safe cloud file sharing with access control. ](/web-file-server) [Live Archive Locked-in email backup & continuity during outages. ](/livearchive-backup) [Emergency Inbox Keep email flowing without interruption if your provider fails. ](/inbox) [Spearphish Train your team with phishing simulations & risk tracking. ](/spearphishing) Managed Email ### Enterprise-Grade Managed Email Reliable, secure, and fully managed email operations for modern organizations. ![ExchangeDefender](/assets/images/managed_email_menu.png) [Microsoft365/Google Email Management Expert management and security for Microsoft 365 and Google Workspace email. ](/managed-email-operations) [AI Advisory Secure, practical AI consulting & implementation for SMBs. ](/management-ai) Company ### ExchangeDefender: 29+ Years of Trust We are a cybersecurity company focused on business email protection, with 29+ years of experience keeping organizations secure, connected, and resilient. ![ExchangeDefender](/assets/images/careers_1.png) [ About Us Learn our purpose, values, and the mission behind every decision. ](/about-us) [ Blog News, product updates and email security insights. ](/blog) [ Capabilities Discover the tech and expertise that keep your email secure around the clock ](/capabilities) [ Careers Be part of a team using modern tech to solve real threats and ship great work. ](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human Open menu Menu ---- Email Security [Email Security](/email-security) [Encryption](/corporate-email-encryption) [Web File Sharing](/web-file-server) [Live Archive](/livearchive-backup) [Inbox](/inbox) [Spearphish](/spearphishing) Managed Email [Microsoft365/Google Email Management](/managed-email-operations) [AI Advisory](/management-ai) Company [About Us](/about-us) [Blog](/blog) [Capabilities](/capabilities) [Careers](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human November 5, 2012 · [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) Introducing ExchangeDefender Unicorn ==================================== Last week I had a great pleasure of introducing our partners to the [ExchangeDefender Unicorn](http://www.exchangedefender.com/exchangedefender_business_monitoring.php), a remote desktop monitoring solution built and designed by 30 of our partners with one simple goal: **free**. We wanted to arm our ExchangeDefender partners with a monitoring & management solution that would allow essential service monitoring and reporting, remote desktop access for help and support as well as reporting and seamless alert integration into the free Shockey Monkey business management infrastructure… **for free**. > You may notice that there is a big emphasis on the word **free:** We wanted to take the entire consideration for the economics completely out of the equation when it came to the monitoring of your clients infrastructure. > > If you ever touched clients PC or server, you should be the first one to know when there is an opportunity to provide further value to the client. > > Likewise, with the continued deterioration of the value MSP monitoring services, we wanted our partners to have a chance at playing on the same level as everyone else. First thing I want to stress is that this is not an RMM, it is not designed to be one and it likely will not replace one if you’re leveraging some advanced automation features. It’s not about automating IT maintenance – our opinion is that the vendors that provide the software and hardware will build in those features and services out of the box for you. **It’s all about you** – getting a layer of presence in the IT infrastructure of your clients be it on premise, legacy or cloud. Furthermore, it’s about building an engine of growth. **What does the Unicorn do?** For a full demo I hope you can take 30 or so minutes and [watch the webinar](http://www.exchangedefender.com/media/XDUnicorn.wmv) we held last week. ExchangeDefender Business Monitoring allows you to create complex alert templates to catch events from the system log and create tickets, send text messages or emails based on the severity of the issue. By building out templates you can monitor for different things and receive alerts in a way that makes sense. [![xd_alert_4](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_4_thumb.png)](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_4.png) All events that you want to monitor for are tracked through [Shockey Monkey](http://www.shockeymonkey.com), by company and by user – so tickets can be automatically assigned to the proper resource and tied to the right customer for billing and reporting purposes. [![xd_alert_1](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_1_thumb.png)](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_1.png) [![xd_alert_2](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_2_thumb.png)](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_2.png) Finally, if the issue requires direct interaction with the system you can quickly connect to the users desktop no matter where they are and either look over their shoulder or actually control the keyboard and the mouse. [![xd_alert_3](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_3_thumb.png)](http://www.exchangedefender.com/blog/images/Introducing-ExchangeDefender-Unicorn_CC88/xd_alert_3.png) **It’s all about the advantage** [ExchangeDefender Business Monitoring](http://www.exchangedefender.com/exchangedefender_business_monitoring.php) is currently in beta and it’s available for free to the folks that resell ExchangeDefender and our cloud services. The amount of free seats you’re entitled to is based on the amount of business you do with us and we hope that these additions encourage you to work with us more as we move to the cloud faster. Let’s face it, this is not an RMM replacement. While many will certainly use it in such a way, we are more excited about the future of this product and the opportunity our partners have with us and [Shockey Monkey](http://www.shockeymonkey.com). > Imagine a platform where a business owner can consolidate management of all their clients, vendors, billing, customer service and sales. Plenty of such platforms exist out there. But roll in a free IT management platform with a one-click connection to a service provider that can help manage it all – We have just that with [Shockey Monkey](http://www.shockeymonkey.com) and Unicorn. Now.. imagine tying in the cloud services with email, security reports, files, remote desktop access/view/support, punch clock tied with Outlook login tied with users daily browsing history connected with the email and ability to get insight into every activity of their business right down to what everyone is doing.. I hope you can picture it… because here we call that 2013. And yes, you can enjoy the beta of it today. We hope you join us. Sincerely, Vlad Mazek CEO ExchangeDefender [ Previous post 5 Reasons Why Belonging To An Industry Association is a No-Brainer November 1, 2012 ](https://www-preview.exchangedefender.com/blog/2012/11/5-reasons-why-belonging-to-an-industry-association-is-a-no-brainer) [ Next post Pricing Services November 6, 2012 ](https://www-preview.exchangedefender.com/blog/2012/11/pricing-services) Related Posts ------------- [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2026/04/xd10.png) 2 Apr ](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)### [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) [Read more: Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Top-7-IT-Solutions-Every-Small-Business-Needs-in-2025.jpg) 30 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025)### [Top 7 IT Solutions Every Small Business Needs in 2025](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025) [Read more: Top 7 IT Solutions Every Small Business Needs in 2025](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Website-Active-Image-10.jpg) 23 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/exchangedefender-rolls-out-advanced-reject-policies-for-safer-inboxes)### [ExchangeDefender Rolls Out Advanced 'Reject Policies' for Safer Inboxes](https://www-preview.exchangedefender.com/blog/2025/09/exchangedefender-rolls-out-advanced-reject-policies-for-safer-inboxes) [Read more: ExchangeDefender Rolls Out Advanced 'Reject Policies' for Safer Inboxes](https://www-preview.exchangedefender.com/blog/2025/09/exchangedefender-rolls-out-advanced-reject-policies-for-safer-inboxes) Search the blog Search Recent Posts ------------ - [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) - [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) - [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) - [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) - [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) Categories ---------- - [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21) - [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13) - [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8) - [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) (349) - [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) (590) - [Hosted Services](https://www-preview.exchangedefender.com/blog?category=hosted-services) (86) - [Industry News](https://www-preview.exchangedefender.com/blog?category=industrynews) (29) - [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18) - [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5) - [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44) - [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54) - [Security](https://www-preview.exchangedefender.com/blog?category=security) (65) - [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22) - [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5) - [Support](https://www-preview.exchangedefender.com/blog?category=support) (45) - [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44) Solutions --------- - [Stop Spam & Malware](/email-security) - [Hands-Free Email Backup](/livearchive-backup) - [Instant Email Recovery](/inbox) - [Send Private Emails](/corporate-email-encryption) - [Train Against Email Threats](/spearphishing) - [Share Files Safely](/web-file-server) Company ------- - [About ExchangeDefender](/about-us) - [Compliance & Legal](/our-compliance) - [Become a Partner](/partners) - [Support Portal Login](https://support.exchangedefender.com/) - [Microsoft 365 Email Management](/managed-email-operations) - [AI Advisory Service](/management-ai) ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800 United Kingdom: 0800 8620149 Australia: +61 0390010641 Fax: +1 (954) 839-8737 [ ](https://www.facebook.com/ExchangeDefender) [ ](https://www.twitter.com/XD_Defender) [ ](https://www.linkedin.com/company/exchangdefender) [ ](/blog) © 2026 Own Web Now Corp - All rights reserved </> with ❤️ in Orlando [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) We're Here to Help 👋 -------------------- Tired of AI 🤖 and hold music? Request a call or text (sms/telco charges may apply) and someone with a brain and a pulse will get in touch with you promptly. Close modal Website Name Email Address Company Phone Preferred Contact Method Text me Call me Call Date Call Time Time Zone Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney Request Human Contact Submitting... Close Start Your Free Year -------------------- Enter your details and we will set up your free year of email protection. Close modal Website Full Name Email Continue Submitting... Close Try ExchangeDefender for Free 💰 ------------------------------- We look forward to helping you secure your email. We offer a free 30-day no-risk trial, just fill out the form below and one of our onboarding techs will get you started. If you'd just like to take a look at the demo, click here for a [live demo site](/demo). Close modal Website Name Email Address Company Phone Preferred Contact Method Text me Call me Call Date Call Time Time Zone Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney 💰 Get your free month Submitting... 🏃 Explore a Live Demo Submitting... Close Train Your Team Before the Hackers Do 👋 --------------------------------------- ExchangeDefender Spearphish is our new phishing simulation and training tool, designed to help your team spot scams before they click. Want to be first in line? Request early access or get a personal demo — just drop your name and email below. Close modal Website Name Email Address Company Phone Preferred Contact Method Text me Call me Call Date Call Time Time Zone Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney Request Early Access Submitting... Close