Reducing the cost of ExchangeDefender | ExchangeDefender [ Skip to content ](#main) [ ![ExchangeDefender](/assets/images/xd_logo_blue.png) ](/) Email Security ![Platform Overview](/assets/images/m-xd-pro.png)### ExchangeDefender PRO Enterprise-grade email security made simple for every business. [Sign Up](/sign-up) [Live Demo](/demo) [Email Security Stops spam, malware & phishing in real time. ](/email-security) [Encryption Secure your emails, attachments & sensitive data. ](/corporate-email-encryption) [Web File Sharing Easy, safe cloud file sharing with access control. ](/web-file-server) [Live Archive Locked-in email backup & continuity during outages. ](/livearchive-backup) [Emergency Inbox Keep email flowing without interruption if your provider fails. ](/inbox) [Spearphish Train your team with phishing simulations & risk tracking. ](/spearphishing) Managed Email ### Enterprise-Grade Managed Email Reliable, secure, and fully managed email operations for modern organizations. ![ExchangeDefender](/assets/images/managed_email_menu.png) [Microsoft365/Google Email Management Expert management and security for Microsoft 365 and Google Workspace email. ](/managed-email-operations) [AI Advisory Secure, practical AI consulting & implementation for SMBs. ](/management-ai) Company ### ExchangeDefender: 29+ Years of Trust We are a cybersecurity company focused on business email protection, with 29+ years of experience keeping organizations secure, connected, and resilient. ![ExchangeDefender](/assets/images/careers_1.png) [ About Us Learn our purpose, values, and the mission behind every decision. ](/about-us) [ Blog News, product updates and email security insights. ](/blog) [ Capabilities Discover the tech and expertise that keep your email secure around the clock ](/capabilities) [ Careers Be part of a team using modern tech to solve real threats and ship great work. ](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human Open menu Menu ---- Email Security [Email Security](/email-security) [Encryption](/corporate-email-encryption) [Web File Sharing](/web-file-server) [Live Archive](/livearchive-backup) [Inbox](/inbox) [Spearphish](/spearphishing) Managed Email [Microsoft365/Google Email Management](/managed-email-operations) [AI Advisory](/management-ai) Company [About Us](/about-us) [Blog](/blog) [Capabilities](/capabilities) [Careers](/careers) [Partners](/partners) [Docs](/docs) [Contact Us](/contact) Talk to a Human April 12, 2010 · [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) Reducing the cost of ExchangeDefender ===================================== ![sxd](http://www.ownwebnow.com/blog/media/ReducingthecostofExchangeDefender_6890/sxd.png)I have a privilege of presenting and attending many of the industry events that we sponsor through ExchangeDefender / Own Web Now and I am always confronted with a question: *“Well, company X does it for Y cents less but they don’t do or Z”*; I then go on talking about our PSA integrations, about how our billing sync keeps multiple platforms from charging the clients improperly – *most people tune out during this* – because service providers are typically not concerned with the soft costs but only the hard cost of the feature set. Over the past 6 months we’ve dedicated a lot of time at Own Web Now to prove that is the ***wrong*** way to think about reselling services. Why? Because everyone with the solid reporting can tell you just how expensive the process of supporting and billing clients properly is – often magnitudes more than the service itself! We’ve already covered the billing and PSA integrations extensively, part of ExchangeDefender (“7”) is bringing the business concepts and integrating the products closer to your overall goals: being more profitable by offering users self-training. **Training** Published under our *white-label-brand* are several videos that highlight the most frequent questions answered by our partners support. You’re welcome to [download](http://www.ownwebnow.com/media/trainingvideos.zip) all of these and upload them directly to your web site, or link to them directly at our white brand site. The videos are shot in high resolution, are easy to understand and are *very, very* short. > *Video: Changing Settings* Guide to accessing the admin portal, changing passwords, time zone, what happens to SPAM and SureSPAM. > > *Video: Encryption* Guide to sending encrypted mail, general security & business etiquette, etc. > > *Video: Sharing Large Files* Guide to sending large files, setting security & notification alerts, using document libraries in mailing lists. > > *Video: LiveArchive Business Continuity* Guide to continuing to work and send/receive email when the Internet connectivity goes down. > > *Video: Managing Whitelists and Trusted Senders* Guide to accessing quarantined SPAM, reviewing junk mail for false positives, managing whitelists and adding trusted senders. All of the videos are available for download in a zip file ([trainingvideos.zip, 12 Mb](http://www.ownwebnow.com/media/trainingvideos.zip)) and we recommend making them available prominently on your web site – your staff will be pointing your clients to them frequently. My personal thoughts on the changing service provider landscape are no secret and I’ve been very vocal about the need to focus on features as well as bottom line expense of delivering those features on my personal blog. It is something we firmly all of us believe at Own Web Now and we’re committed to helping you become more profitable with our products in more ways than one. Thank you for your continued support and working with us. Efforts like this would not be possible without enormous support from our partners and we’d like to extend our thanks to Jacee Dobbs ([@Anchor Network Solutions](http://www.anchornetworksolutions.com/)) for helping us with the content suggestions. Got something you’d like to see in our products? Let us know. Sincerely, Vlad Mazek, MCSE CEO, Own Web Now Corp P.S. If you’re interested in the links to our private label site [please open a support request](http://support.ownwebnow.com). For obvious reasons we don’t want to have links from Own Web Now / ExchangeDefender. [ Previous post Encryption Enhancements March 24, 2010 ](https://www-preview.exchangedefender.com/blog/2010/03/encryption-enhancements) [ Next post Announcing free Email-to-Autotask gateway powered by ExchangeDefender April 19, 2010 ](https://www-preview.exchangedefender.com/blog/2010/04/announcing-free-email-to-autotask-gateway-powered-by-exchangedefender) Related Posts ------------- [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2026/04/xd10.png) 2 Apr ](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10)### [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) [Read more: Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Top-7-IT-Solutions-Every-Small-Business-Needs-in-2025.jpg) 30 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025)### [Top 7 IT Solutions Every Small Business Needs in 2025](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025) [Read more: Top 7 IT Solutions Every Small Business Needs in 2025](https://www-preview.exchangedefender.com/blog/2025/09/top-7-it-solutions-every-small-business-needs-in-2025) [ ![](https://storage.services.exchangedefender.network/exchangedefender-blog/blog/2025/09/Website-Active-Image-10.jpg) 23 Sep ](https://www-preview.exchangedefender.com/blog/2025/09/exchangedefender-rolls-out-advanced-reject-policies-for-safer-inboxes)### [ExchangeDefender Rolls Out Advanced 'Reject Policies' for Safer Inboxes](https://www-preview.exchangedefender.com/blog/2025/09/exchangedefender-rolls-out-advanced-reject-policies-for-safer-inboxes) [Read more: ExchangeDefender Rolls Out Advanced 'Reject Policies' for Safer Inboxes](https://www-preview.exchangedefender.com/blog/2025/09/exchangedefender-rolls-out-advanced-reject-policies-for-safer-inboxes) Search the blog Search Recent Posts ------------ - [ExchangeDefender New UI is Live](https://www-preview.exchangedefender.com/blog/2026/05/exchangedefender-new-ui-is-live) - [Announcing ExchangeDefender 10](https://www-preview.exchangedefender.com/blog/2026/04/announcing-exchangedefender-10) - [Merry Christmas](https://www-preview.exchangedefender.com/blog/2025/12/merry-christmas) - [Why IoT Devices Are a Hidden Security Risk for Your Business](https://www-preview.exchangedefender.com/blog/2025/11/why-iot-devices-are-a-hidden-security-risk-for-your-business) - [Top 5 IT Problems Small Businesses Face in 2025 — and How to Fix Them](https://www-preview.exchangedefender.com/blog/2025/10/top-5-it-problems-small-businesses-face-in-2025-and-how-to-fix-them) Categories ---------- - [Archiving](https://www-preview.exchangedefender.com/blog?category=archiving) (21) - [Business Continuity](https://www-preview.exchangedefender.com/blog?category=business-continuity) (13) - [Compliance](https://www-preview.exchangedefender.com/blog?category=compliance) (8) - [ExchangeDefender](https://www-preview.exchangedefender.com/blog?category=exchangedefender) (349) - [General](https://www-preview.exchangedefender.com/blog?category=uncategorized) (590) - [Hosted Services](https://www-preview.exchangedefender.com/blog?category=hosted-services) (86) - [Industry News](https://www-preview.exchangedefender.com/blog?category=industrynews) (29) - [Marketing](https://www-preview.exchangedefender.com/blog?category=marketing) (18) - [Phishing](https://www-preview.exchangedefender.com/blog?category=phishing) (5) - [PRO TIPS](https://www-preview.exchangedefender.com/blog?category=pro-tips) (44) - [Product Features](https://www-preview.exchangedefender.com/blog?category=product-features) (54) - [Security](https://www-preview.exchangedefender.com/blog?category=security) (65) - [Shockey Monkey](https://www-preview.exchangedefender.com/blog?category=shockey-monkey) (22) - [Spamfilter](https://www-preview.exchangedefender.com/blog?category=spamfilter) (5) - [Support](https://www-preview.exchangedefender.com/blog?category=support) (45) - [Webinars](https://www-preview.exchangedefender.com/blog?category=webinars) (44) Solutions --------- - [Stop Spam & Malware](/email-security) - [Hands-Free Email Backup](/livearchive-backup) - [Instant Email Recovery](/inbox) - [Send Private Emails](/corporate-email-encryption) - [Train Against Email Threats](/spearphishing) - [Share Files Safely](/web-file-server) Company ------- - [About ExchangeDefender](/about-us) - [Compliance & Legal](/our-compliance) - [Become a Partner](/partners) - [Support Portal Login](https://support.exchangedefender.com/) - [Microsoft 365 Email Management](/managed-email-operations) - [AI Advisory Service](/management-ai) ![ExchangeDefender](/assets/images/dark-xd-logo.png)USA: +1 (407) 465-6800 United Kingdom: 0800 8620149 Australia: +61 0390010641 Fax: +1 (954) 839-8737 [ ](https://www.facebook.com/ExchangeDefender) [ ](https://www.twitter.com/XD_Defender) [ ](https://www.linkedin.com/company/exchangdefender) [ ](/blog) © 2026 Own Web Now Corp - All rights reserved </> with ❤️ in Orlando [SLA](/sla) [TOS](/tos) [PRIVACY](/privacy-end-users) [AUP](/aup) We're Here to Help 👋 -------------------- Tired of AI 🤖 and hold music? Request a call or text (sms/telco charges may apply) and someone with a brain and a pulse will get in touch with you promptly. Close modal Website Name Email Address Company Phone Preferred Contact Method Text me Call me Call Date Call Time Time Zone Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney Request Human Contact Submitting... Close Start Your Free Year -------------------- Enter your details and we will set up your free year of email protection. Close modal Website Full Name Email Continue Submitting... Close Try ExchangeDefender for Free 💰 ------------------------------- We look forward to helping you secure your email. We offer a free 30-day no-risk trial, just fill out the form below and one of our onboarding techs will get you started. If you'd just like to take a look at the demo, click here for a [live demo site](/demo). Close modal Website Name Email Address Company Phone Preferred Contact Method Text me Call me Call Date Call Time Time Zone Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney 💰 Get your free month Submitting... 🏃 Explore a Live Demo Submitting... Close Train Your Team Before the Hackers Do 👋 --------------------------------------- ExchangeDefender Spearphish is our new phishing simulation and training tool, designed to help your team spot scams before they click. Want to be first in line? Request early access or get a personal demo — just drop your name and email below. Close modal Website Name Email Address Company Phone Preferred Contact Method Text me Call me Call Date Call Time Time Zone Eastern Central Mountain Pacific London Paris Madrid Berlin Tokyo Dubai Sydney Request Early Access Submitting... Close